Galaxy Fold Users Access to New Premier Service
Samsung is redefining everything about the Galaxy Fold experience – from the way it is purchased, the way it is used, to the way you receive support. Samsung designed an elevated experience to help you explore and grow accustomed to this sophisticated technology.
Upon purchase, customers will have the opportunity to consult with a dedicated specialist who will walk you through the Galaxy Fold, in-box materials, and included accessories. They can guide you through the Smart Switch function so that your contacts, photos, apps, and more are smoothly transitioned from your existing mobile device to your new Galaxy Fold. They will also demonstrate how to use the Galaxy Fold’s key features and will provide advice on how to take care of your new device.
And that’s only the beginning. If you need additional assistance, Samsung has you covered. Whether you have questions about your device or are looking for some quick tips, you can reach out to the Samsung Premium Careline support team at 1800 88 7799 at any hour of any day.
The Galaxy Fold Premier Service includes free on-site pick-up and delivery Service Support for your convenience, and customers are entitled to a one-time inner screen replacement or repair when they register their Galaxy Fold via Samsung Members. Both services are available within 12 months from the date of purchase.
For more information about the Galaxy Fold premier service and its terms and conditions, please visit https://www.samsung.com/my/support/galaxyfold-premier-service/.